Privacy policy

This policy explains how Situs Web Design (ABN 35 880 946 478), a sole trader business run by Ezaan Khan in Victoria, Australia, trading as Cabin Tidy, handles personal information under the Privacy Act 1988 and the Australian Privacy Principles.

What we collect

Your name, email address, delivery address and phone number if you give one, the items you order, and your messages to us. Our online store runs on Shopify, which also collects technical information such as your device, browser and pages visited, using cookies. We do not see your full card number: payments are handled by Shopify Payments.

Why we collect it

To take and deliver your order, answer your questions, handle refunds, meet tax and legal duties, and, only if you agree, send marketing email.

Who sees it

Shopify processes store and payment data on our behalf. Our supplier receives your name, delivery address and phone number so it can pack and post your order. Some of these providers store or process data outside Australia. We do not sell your personal information.

Marketing email

We only send marketing email if you opt in. Every marketing email has a working unsubscribe link, and you can also email us to stop. Order and delivery emails are not marketing.

Access, correction and deletion

You can ask to see, correct or delete the personal information we hold about you by emailing cabintidy.au@gmail.com. We reply within 30 days. We may need to keep some records, such as order and tax records, for the period the law requires.

Complaints

Email us first at cabintidy.au@gmail.com. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.