FAQ

Where do you deliver?

Australia only.

How long does delivery take?

The estimated delivery window is 7 to 13 business days. It is an estimate, not a guarantee, and tracking is emailed when your parcel is on its way.

Is postage extra?

No. The price includes postage.

What if my item is faulty or damaged?

Email cabintidy.au@gmail.com within 14 days of receiving it with a photo and we will replace or refund it. Your Australian Consumer Law rights always apply.

Can I return it if I change my mind?

No, we do not offer returns or refunds for change of mind.

How long do refunds take?

Refunds go to your original payment method within 5 business days of approval.

Is GST included?

No GST is charged because Situs Web Design is not registered for GST.